Everything You Need to Manage Your Online Reputation
Collect reviews, protect your business, and win more customers — all from one powerful platform.
Automated Review Collection
Asking for reviews manually is awkward and time-consuming. We automate the entire process so you can focus on your business.
- ✓ Automated SMS and email review requests
- ✓ Customizable message templates
- ✓ Perfect timing — send immediately or delay
- ✓ Smart follow-ups for non-responders
- ✓ Works with your existing customer list or CRM
Review request preview
Reputation Protection
One bad public review can undo months of great work. Our smart routing catches unhappy customers before they damage your reputation.
- ✓ Sentiment detection identifies at-risk customers
- ✓ Private feedback form captures complaints
- ✓ Instant alerts notify you of issues
- ✓ Resolve problems before they go public
- ✓ Turn unhappy customers into loyal fans
Review Aggregation
Your reviews are scattered across Google, Facebook, Trustpilot, and dozens of other platforms. We bring them all together.
- ✓ Sync reviews from 35+ platforms automatically
- ✓ Updates every 24 hours
- ✓ See all reviews in one unified dashboard
- ✓ Respond to reviews directly from BSO
- ✓ AI-assisted response suggestions
Review Widgets
Your best reviews are hidden on third-party sites. Our embeddable widgets showcase them right where it matters — on your website.
- ✓ No coding required — just copy and paste
- ✓ Multiple styles: carousel, grid, list
- ✓ Fully customizable to match your brand
- ✓ Mobile responsive
- ✓ Auto-updates with new reviews
Analytics & Insights
Stop guessing what customers think. Our dashboard shows you exactly how your reputation is trending.
- ✓ Sentiment analysis (positive/neutral/negative)
- ✓ Review volume over time
- ✓ Response rate tracking
- ✓ Platform comparison
- ✓ Exportable reports
AI-Powered Responses
Writing unique responses to every review takes hours. Our AI suggests personalized replies you can send with one click.
- ✓ Tailored to each review's content
- ✓ Adjustable tone (professional, friendly, formal)
- ✓ Edit before sending
- ✓ Works across all platforms
- ✓ Save hours every week
"Amazing haircut! Sarah was so friendly and really listened to what I wanted."
"Thank you so much for your kind words! Sarah will be thrilled to hear this. We're so glad you love your new look — see you next time!"
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